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  3. Product Types Overview
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Product Types Overview

Choose a Drop-in, Pack, Membership, or Single appointment for what you sell

Use Admin > Pricing to set up products for classes and services. Select New pricing option and choose a Type: Drop-in, Pack, Membership, or Single appointment. You choose what a pack covers, classes, services, or both, in the form itself. Physical goods are managed separately in Shop.

What you see depends on your studio setup#

The Type list is the same for every business. The fields below it depend on the type you choose. A pack lists your classes under Class coverage and your services under Service coverage, so check that the classes and services exist before creating the pack.

Quick Comparison#

In the pickerUse it forMain settings shown
Drop-inOne class offerPrice, Class coverage, and class product settings
PackCredits for classes, services, or both, or unlimited use for classesClass Limit, Credits, Validity, Class coverage, and Service coverage
MembershipA membership class offerBilling Frequency, Class Limit, Usage Limit, and Starts When
Single appointmentOne use of a service, bought while bookingPrice and service product settings

Review the product's settings and customer-facing listing before sharing it.

Class Products#

Choose Drop-in, Pack, or Membership for group class products.

Drop-in#

Choose Drop-in when the product is for one class offer. Check which classes accept it before sharing the product.

Class pack#

Choose Pack for a product with Credits or Unlimited under Class Limit. Pack is the current label for the older “Class pack” and “bundles” wording. Set Validity, then choose Class coverage: all standard classes, specific classes, or no classes. A limited pack of 2 to 10,000 credits can also pay for services you tick under Service coverage, from the same balance. See Creating Packs.

Membership#

Choose Membership for an ongoing class plan. Review its Billing Frequency, Class Limit, Starts When, and Who Can Purchase settings. See Creating Memberships.

Changing a product's price#

Open the existing product in Admin > Pricing and edit its Price field. For a change to the offer's structure, review Replace product in the Product Settings Guide. Check the product details and customer-facing listing after saving.

Service Products#

To sell a service, such as a massage or a consultation, choose Single appointment for one use of it, or a Pack that covers the service for several uses.

Single appointment#

Choose Single appointment to create a product for one use of a service, bought while booking it. Where Naayya labels the product's type, a product linked to one service reads as that service, for example "1 Massage". Otherwise it reads Single appointment.

Service pack#

New products no longer use Service pack. To sell several uses, such as 5 massages, create a Pack, choose No classes, and tick the services it covers under Service coverage. You can also start one from the service: open it, edit Linked products, and select Create a pack for this service.

A service pack you already sell keeps working as before. Its Replace product flow still offers Service pack.

Physical products#

Goods such as clothing and equipment belong in Shop, separate from class and service products in Admin > Pricing. See Creating Physical Products for product details, variants, and inventory.

Admin > Products appears once Products is on in Admin > Settings > Offerings, sold Online, In person or both. See Turn selling on.

Which Product Type Should You Choose?#

For Group Classes#

Choose Drop-in for one class offer, Pack for a pack or pass, and Membership for a membership plan. If a class pack should cover only selected classes or a special format, check Class Coverage for Products.

For Services#

Choose Single appointment for one use of a service, or a Pack that covers the service for several uses, such as 5 massages. A pack can cover classes and services together, for example a partner class plus a private training service. Check the services covered and the customer booking flow before sharing the product.

Getting Started#

  1. Go to Admin > Pricing and select New pricing option.
  2. Set Type to Drop-in, Pack, Membership, or Single appointment.
  3. Enter the customer-facing details and the fields shown for that type. For a pack, choose its class and service coverage and check the Covers line.
  4. Select Create pricing option, then open the product to check its status, coverage, and public listing.

Recommended Starting Products#

Start with the options you actually sell. A class business might offer a Drop-in and one Pack. A service business might offer a Single appointment and a Pack that covers its services. Add a Membership when that product type matches the plan you want to present. Review the options on your public product listing.

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