Getting Started

Essential guides to get you up and running with Naayya quickly

• Attendance policySet what happens when a customer cancels a class late: a free allowance, then a lost class, a late cancellation fee or a booking pause.
• Booking PoliciesConfigure cancellation rules for customers and teaching staff.
• ContractsCreate, upload, version, and assign contract documents, and send contracts for e-signature on the Enterprise plan.
• Find your settingsWhere to find business, booking, customer, finance and account settings.
• Manage Locations and ResourcesSet up your studio locations and configure resources like rooms and equipment for classes and services.
• Media LibraryReview images and files used across classes, teachers, products, locations, services, resources, and your business profile.
• Notification SettingsReview notification categories and configure available email, phone, and push controls for your business.
• Plan FeaturesUnderstand why some features may be visible, gated, or unavailable for your business, and accept the Naayya agreement.
• Platform OverviewHow the main parts of Naayya fit together for owners, staff, teachers, and customers.
• Quick Start GuideSet up the minimum pieces you need before customers can book and pay.
• ReportsUse reports to review payments, payouts, annual summaries, and reconciliation work.
• Studio Profile & Social LinksSet up your public studio page with banner, logo, social media links, and contact information
• Switch offerings on and offChoose whether Classes, Services and Programs show in your sidebar and in New offering, from Settings > Offerings.
• Using the AgentAsk business questions from Admin and review the answer before acting on it.
• Waivers & TermsConfigure customer waivers, privacy policy, membership terms, gift card terms, and custom documents.