Payments & Billing

Set up payment collection and review payments, billing records, and customer balances

• Abandoned Checkout RecoveryRemind customers who started checkout but didn't complete their booking
• Annual summaryReview year-end payment totals, separate offline activity, and generate an official PDF for your records
• Billing details and invoicesSee your Naayya plan and what it costs, update your billing details and VAT number, and download invoices
• Booking & Checkout SettingsConfigure guest checkout, payment modes, and other booking settings for your studio
• Gift CardsSet up gift cards, share the public store link, and help customers use their balance
• Invoice vs Receipt: What Naayya ProvidesUnderstand invoices, receipts, VAT invoices, and credit notes in Naayya
• Manage hardwareRecord printers, cash drawers, readers and your own card terminals at each location, connect cloud receipt printers, and set the rules for entrances
• Manage sales pointsSet up the bars, cafés, shops, and front desks that sell at each location, choose what each one sells, and manage the POS devices assigned to them
• Payment Methods & PayoutsCheck payment setup, manage available bank debit methods, see when TWINT and Link are offered, and find your payout details
• Payment ReviewReview payments that need classification or manual attention before reporting.
• Payment TroubleshootingResolve common payment verification, capability, and payout issues in Naayya
• Point of SaleUse POS to sell bookings, memberships, products, and gift cards in person
• Record Offline PaymentsRecord cash, bank transfer, cheque, or other manual payments so reports stay accurate.
• Set Up Get PaidConnect Stripe, complete onboarding, and start accepting online payments
• Tax SettingsRecord your business's VAT status and rates in Settings > Tax, and see how prices and invoices follow them
• UsageSee how many SMS and WhatsApp messages your business sent, what they would cost, and how much you use the AI agent